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Patient Engagement

Help patients understand the next action, receive relevant support and remain involved in their care.

  • 31% lower cost

    Patients with higher activation had lower annual care costs in one two-year study

  • 38% more likely

    Patients with higher activation were more likely to follow treatment

  • Useful prompts

    Prompts helped people stay with self-guided treatment in a trial

Features

Support sustained participation in care

A structured approach that combines clear goals, relevant support and visible progress.

Goals

Set a clear goal, show progress and make each next action easy to understand.

Tailored support

Offer the right education, coaching and encouragement for where each patient is today.

Nudges

Send helpful reminders at the right moment, then bring patients back to one simple action.

Adherence

Make treatment routines easier to follow with reminders, progress and small daily wins.

Rewards

Use recognition and rewards to support meaningful progress, not just keep people tapping.

Something more specific in mind?

For over 13 years, we build custom retention features on top of these components - and you own the result outright, code included.

Let's talk
Challenges

Engagement can decline for different reasons

These are the situations we see most often - same features assembled differently each time

Medication routines become inconsistent

Problem

Patients have to remember treatment on their own.

Solution

Make the routine visible and send a helpful reminder when needed.

Relevant features

  • Nudges
  • Adherence
Scoping

One free meeting. Our know-how for you to keep

A working session with the people who'd build it - not a sales call. We look at your product, your numbers and your rules, then tell you where the retention is actually leaking and what it would cost to fix.

What happens

  • We read your current numbers, or set up the measurement if there aren't any yet

  • We walk your app as a brand-new user and find where people give up

  • We check what your data rules allow before any tool gets chosen

  • We cost the phases that follow, so you know the number before you commit

What you walk away with

  • Your retention curve, read week by week

  • A shortlist of fixes, ordered by likely impact

  • A measurement plan your own team can act on

  • Costed phases - and no obligation to run them with us

Book a scoping session
Resources

The ultimate patient engagement guide

Our 58-page report on early retention in health, wellbeing and fitness apps. Every claim sourced, every benchmark dated, and rules of thumb kept separate from peer-reviewed evidence

  • A map from goal to next action
  • When to nudge and when to pause
  • Examples of progress and reward loops
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