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Care Continuity & Coordination

Coordinate preparation, recovery and follow-up through one clear care pathway.

  • 49% fewer early readmissions

    At UPMC, a surgery companion was linked to a lower risk of readmission within seven days.

  • Fewer returns to hospital

    A research review found that remote monitoring can reduce admissions and readmissions.

  • Earlier response

    Weekly symptom reports helped care teams spot changes between visits in a trial.

Features

Coordinate care beyond the appointment

A clear pathway helps patients understand next steps and teams respond when needed.

Monitoring

Track the changes that matter between visits and send the right signal to the right person.

Symptom alerts

Let patients report symptoms at home, with a clear response path when they need help.

Care pathway

Keep preparation, discharge and recovery tasks in one shared plan from hospital to home.

Follow-up

Check in after discharge, answer questions early and spot problems before they become urgent.

Recall

Bring patients back for screening, follow-up or treatment when the next step is due.

Something more specific in mind?

For over 13 years, we build custom retention features on top of these components - and you own the result outright, code included.

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Challenges

Risk can emerge after the appointment

Explore common situations and the features that address them.

A patient notices a change but does not know how to contact the right team

Problem

There is no simple route back to the team who can act.

Solution

Give patients a simple way to report symptoms, with clear rules for who responds.

Relevant features

  • Symptom alerts
  • Follow-up
Scoping

One free meeting. Our know-how for you to keep

A working session with the people who'd build it - not a sales call. We look at your product, your numbers and your rules, then tell you where the retention is actually leaking and what it would cost to fix.

What happens

  • We read your current numbers, or set up the measurement if there aren't any yet

  • We walk your app as a brand-new user and find where people give up

  • We check what your data rules allow before any tool gets chosen

  • We cost the phases that follow, so you know the number before you commit

What you walk away with

  • Your retention curve, read week by week

  • A shortlist of fixes, ordered by likely impact

  • A measurement plan your own team can act on

  • Costed phases - and no obligation to run them with us

Resources

Care Continuity & Coordination guide

Our 58-page report on early retention in health, wellbeing and fitness apps. Every claim sourced, every benchmark dated, and rules of thumb kept separate from peer-reviewed evidence

  • The key moments after discharge
  • Who responds to which alert
  • Simple follow-up message examples
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